Van Horn Truck Parts Inc., (referred to further as “Van Horn Truck Parts,” “we,” “our” and “us”) is the sole owner and operator of the Web site located at www.VanHornTruckParts.com. This privacy statement applies only to information collected by this Web site.
Personally Identifiable Information Collection and Use
We collect personally identifiable information from our users at several different points on our Web site. For example, we collect the email addresses of those who wish to receive our newsletters, contact information (such as name, mailing address, phone number and email address) when users create accounts, contact information when users ask questions or provide comments through the site such as the Contact Us page and shipping and payment information (e.g., credit card number, shipping and billing address) when users purchase goods through this site.
We will retain your information for as long as your account is active, as needed to provide you services, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use both session ID cookies and persistent cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser while a persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to enable the use of our shopping cart feature. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.
We link the information we store in cookies to your name and password so you don’t have to enter them more than once.
Third Party Cookies
Clear Gifs (Web Beacons/Web Bugs)
We and our third party web analytics partners employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at [email protected]
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at [email protected]
Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations. With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
Information Sharing and Disclosure
We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
We use third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods, an email service provider to send out emails on our behalf. When you sign up for our newsletters or purchase parts, we will share your name, email address, shipping address, billing information and address as necessary for the third party to provide that service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information; as required by law, such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Van Horn Truck Parts. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies information collected by this web site only.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We may update this privacy statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
[email protected]Contact Us:
Van Horn Truck Parts Inc.100 South Street, MI, 48307, United States Phone:(248) 651-2238 Fax: (248) 651- 2238